Cookies and browser storage

What the site keeps in your browser

Three items if you use Inmobilio and one if you make an offer, and only if you use them. They aren't cookies: they're in the browser's session storage (sessionStorage), which applies to the open tab and isn't sent to the server with every page.

1. Names iac-vetrina-sessione, iac-vetrina-conversazione and iac-vetrina-ultima-attivita.
2. What they contain The first holds a random code, created by your browser, that says nothing about you; the second, the latest messages in your conversation with Inmobilio (60 at most), including what you wrote; the third, the time of the last message.
3. What they're for The code holds together the messages of the same conversation and lets us count how many requests arrive, to limit abuse: it reaches us with every message and we store it along with the conversation, as we explain on the Privacy page. The copy of the conversation lets you find it again when you move to another page, and it stays in your browser: we don't read it from there. The time of the last message is used to tell when the conversation should start over.
4. When they're created When the first message goes to Inmobilio: the one you write, one of the suggested prompts or a listing's ready-made question, which Inmobilio sends on your behalf when you open it after tapping ‘Chat with us’. If you don't use Inmobilio, or open it without writing, they aren't created.
5. How long they last They're valid for at most 15 minutes after the last message: once that time has passed, the next time you open Inmobilio they're deleted and the conversation starts over. You can delete them straight away with ‘New conversation’, at the top of the Inmobilio chat. And they normally disappear when you close the browser tab; they stay if you reload the page, they're copied if you duplicate the tab, and some browsers restore them if you reopen a closed tab.
6. Who reads them Only our site. No other service has access to them.
7. The offer form If you use the ‘Make an offer’ button, the form keeps one item in the tab's memory, iac-offerta-dati: the name and phone number you wrote (not the email) and the time you sent the offer. It saves you typing them again if you raise your offer or make another; it stays in your browser and we don't read it from there. It's created when you send the offer, not before. It's valid for at most 15 minutes: after that, the next time you open the form it is deleted; it normally disappears when you close the tab too, and you can delete it as we explain below. Only our site reads it.

What the site doesn't use

• No cookies, neither ours nor anyone else's.
• No visitor statistics tools.
• No social network pixels or trackers, and no advertising.
• No videos or posts embedded from social networks or other sites.
• No fonts from external services: we serve the site's typefaces from our own domain.
• No accounts, so no login cookies.

The WhatsApp buttons and the links to our Facebook and Instagram profiles are plain links: they exchange no data with those services until you click them. When you open them, those services' own terms and cookies apply.

The map on listing pages and OpenStreetMap

On listing pages that have a location, your browser downloads the map tiles directly from OpenStreetMap, without you needing to click: when you open the page or, at the latest, when you scroll down to the map. In our checks OpenStreetMap sets no cookies, but, like any site your browser downloads something from, it receives your IP address, your browser's details, the area shown on the map and our site's name, as the site you're coming from. The home's position on the map is deliberately approximate.

The full-size map on openstreetmap.org only opens if you click the link.

Why we don't ask for your consent

Spanish law (LSSI-CE, Article 22.2) requires consent to store or read data in the visitor's browser, except where this is strictly necessary for a service the visitor has expressly requested. The guide published by the Agencia Española de Protección de Datos (AEPD), the Spanish data protection authority, applies the same rule to cookies and similar technologies.

Inmobilio's data is created only when you write to it, serves only to run the conversation you started, is valid for at most 15 minutes after the last message and is deleted with ‘New conversation’ or, normally, when you close the tab. The same goes for the offer form's item: it is created only when you send an offer, serves only so that you don't have to type your name and phone number again if you raise your offer, is valid for at most 15 minutes and normally disappears with the tab. There are no other cookies or tracking to ask consent for: that's why the site has no banner.

How to clear the data from your browser anyway

1. Tap ‘New conversation’, or close the tab ‘New conversation’, at the top of the Inmobilio chat, deletes its data from your browser straight away; when you close the tab, the data normally disappears on its own. The offer form's item has no button: it disappears when you close the tab, or the first time you reopen the form after 15 minutes. If your browser reopens closed tabs, use the next step.
2. Or clear the site's data In your browser's settings, under privacy or site data, you can clear what a site has stored or stop sites from storing data. If you block this, the rest of the site still works; Inmobilio might not, and the offer form won't remember your name and phone number.
3. And for the data we hold on the server What you wrote to Inmobilio and the offers you made are in our database, not in your browser: to have them deleted, write to info@immobiliareallecanarie.com.

If we ever added cookies

If we ever used cookies or tools that aren't needed just to run the site, for example for statistics or advertising, we would ask you first, with a consent you could refuse or withdraw whenever you want, and we would update this page with the name of each cookie, what it's for, how long it lasts and who reads it.